Whistleblowing System

Blowing the whistle on misconduct will help IDClear continues to be a safe, fair, and honest place to work. Misconduct will provide negative impact to our workplace and reputation. By reporting the misconduct, you can help the Company to minimise various misconduct within our workplace.

You are recommended to provide your identity, at least providing your address/telephone/ handphone/facsimile/email. However, it is all up to you whether you choose to remain anonymous or not. At times you may not be able to remain anonymous as your identity may be apparent to IDClear from the information given to us. The identity of the whistleblower is protected as it will be kept in confidentiality by IDClear WBS Team, unless the whistleblower chooses to reveal it.

The whistleblower may also choose to remain anonymous. Every effort will be made not to reveal the identity to the extent feasible and permissible under the law.

Telephone calls to IDClear WBS Team hotline are not recorded. You will be asked by IDClear WBS Team to provide your identity. Your report will be known in addition to the reference number as well as your identity given to IDClear WBS Team.

Any suspected incidents involving all people of IDClear such as:

• Fraud
• Breaches of Policy
• Conflict of Interest
• Sexual Harrassment
• Theft/Embezzlement
• Illegal Activities
• Suspicious Securities Transaction Activities
• Fraud of Clearing Members (related to securities transactions)
• Fraud of Listed Company (related to listing activity)

Tell IDClear WBS Team as much as you can when you blow the wistle on misconduct. For example:

• Names of people involved
• Names of any witnesses
• Date, time and location of the incident(s)
• Chronology of the incident(s)
• Details of evidence (if any)
• Total loss (value) (if any)
• Frequency of incident(s)

Most cases reported are uncovered through tips from honest and caring people who are not fully certain of the facts. That is perfectly all right. We do not expect you to know every detail. Reporting what you know is sufficient.

A whistleblower could assist in providing additional information during investigation phase and if necessary, he/she can become a witness during further legal action phase.

If you have any new or additional information, or would like to make any amendments to your report, you can contact us at any time and mention the Reference Number given at the beginning you submit the report.

For your information, IDClear is not obliged to disclose the result of investigation to you.

IDClear WBS Team will provide a report to the WBS team of IDClear within maximum 2 (two) business day after your contact. In the event of life-threatening cases, we will inform IDClear WBS Team immediately.

You can contact IDClear WBS Team as many times as you wish to report any suspected corporate wrongdoing.

The information reported to IDClear WBS Team is forwarded to the team who is responsible to address misconduct. If the Team decides that corrective action is necessary, they may notify the appropriate law enforcement agency when appropriate.

Whether there is an investigation depends on a number of factors such as information provided, details of incident(s), documentations and the policy of IDClear. IDClear WBS team will decide on the action required when they receive the report.

When you send the report to IDClear WBS Team, we will collect information about the caller and anyone else involved in the conduct provided by the caller.

IDClear WBS Team will consider the most appropriate ways to use or disclose any personal information provided to it in so far as it assists in dealing with the disclosure.